PRIVACY POLICY
1. Introduction
At jordansair.com (“we”, “us”, or “our”), we are committed to safeguarding the privacy of our users and protecting the personal data we collect. We recognize the importance of securing your information and handling it with care and respect. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope and Role of Data Controller
This Privacy Policy applies to personal data collected through our website jordansair.com and any associated services or platforms that link to this policy. For the purposes of applicable data protection legislation, we act as the Data Controller regarding the processing of your personal information as described in this policy. By using jordansair.com, you consent to the practices described herein.
3. Categories of Data We Process
We process the following categories of personal data:
3.1 Usage Data
We collect data about how you interact with jordansair.com, including your browser type, IP address, access times, referring URLs, and page views. This data helps us understand website usage patterns and improve user experience.
3.2 Account Data
When you create an account or register with us, we collect your name, email address, physical address, phone number, and other information necessary for account management.
3.3 Profile Data
We collect information based on your activity on jordansair.com, such as preferences, wish lists, purchase history, and behavioral data, to personalize your experience.
3.4 Communication Data
When you contact us via support forms, email, or other communication methods, we collect your messages and our responses to manage inquiries and provide support.
3.5 Technical Data
We may collect data related to your device, such as device type, operating system, system configuration, browser settings, unique identifiers, and crash logs.
3.6 Transaction Data
If you make purchases on jordansair.com, we collect data necessary to complete the transaction, including payment method details (processed by third-party providers), shipping/fulfillment data, and billing details.
3.7 Preference Data
To honor your marketing and communication preferences, we collect your consent, communication choices, and product interest indicators.
4. Legal Bases for Processing
We process your personal data based on the following legal grounds:
– Consent: When you have given us explicit permission to process personal data (e.g., for marketing).
– Contractual Necessity: Where processing is required to fulfill our contractual obligations to you, such as completing a purchase.
– Legal Obligation: When processing is necessary for compliance with legal or regulatory requirements.
– Legitimate Interests: Where processing is necessary for our legitimate interests (e.g., improving services, fraud prevention), and these interests are not overridden by your privacy rights.
5. Your Data Protection Rights
Subject to applicable data protection laws, you are entitled to the following rights regarding your personal data:
– Right of Access: Request access to your personal data.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your personal data, where applicable.
– Right to Restriction: Request the limitation of processing under certain circumstances.
– Right to Data Portability: Request your data to be provided to you or a third party in a structured, commonly used, machine-readable format.
– Right to Object: Object to data processing based on legitimate interest or direct marketing.
– Right to Withdraw Consent: Withdraw consent you previously granted at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to protect your data. These include encryption of data in transit and at rest, role-based access controls, regular data backups, and employee privacy training. We continuously monitor and update our security practices to mitigate risks and unauthorized access.
7. International Data Transfers
In the event that your personal data is transferred outside of the jurisdiction in which it was collected, we ensure appropriate safeguards are in place. For users in the European Economic Area, data transfers to countries outside the EEA will be governed by Standard Contractual Clauses or other legally valid mechanisms to ensure data protection levels equivalent to European standards.
8. Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Retention periods vary by data category:
– Usage and Technical Data: Up to 12 months.
– Account and Profile Data: Retained for the duration of your active account and up to 24 months after closure.
– Transaction Data: Retained for seven years for financial compliance.
– Communication Data: Retained for up to 36 months for customer service history.
– Preference Data: Retained until preferences are updated or withdrawn.
9. Cookie Policy
We use cookies and similar technologies to provide a customized experience, analyze site traffic, manage sessions, and serve relevant advertising. Cookies used include:
– Essential Cookies: Necessary for core site functions (e.g., session management, login authentication).
– Functional Cookies: Enhance usability by remembering settings (e.g., language, layout).
– Performance Cookies: Collect anonymous data used to assess website performance.
– Analytics Cookies: Used to analyze user behavior and improve the site.
– Marketing Cookies: Track interests and deliver customized advertising.
10. Cookie Management and Compliance
Visitors to jordansair.com have the ability to manage cookies through:
– The cookie consent banner shown upon first visit, allowing selective acceptance.
– Browser settings to refuse or delete cookies.
In compliance with GDPR and CCPA, users may decline non-essential cookies and opt-out of third-party tracking where applicable.
11. Protection of Children’s Data
jordansair.com does not knowingly collect or solicit personal data from children under the age of 13. If we learn we have unintentionally collected such data, we will promptly delete it. Parents or guardians with concerns are encouraged to contact us at [email protected].
12. Policy Updates
We reserve the right to update or modify this Privacy Policy to reflect changes in law, technology, or business practices. Updated versions will be posted to jordansair.com with revised content. Where significant changes are made, we may notify you via electronic means or require renewed consent as appropriate.
13. Contact
If you have any questions, concerns, or requests in relation to this Privacy Policy or the handling of your personal data, you may contact us at:
Email: [email protected]
We are committed to GDPR and CCPA compliance and welcome the opportunity to address any privacy-related matters directly.
Thank you for trusting jordansair.com with your information.